built environment | in-person research | generative | prototyping
reflecting diverse communities in a maine art museum
The Portland Museum of Art's Campus Unification and Expansion project is dedicated to making the museum a place where "Art for All" is a reality. After the design team was selected as part of the design competition, Openbox engaged in a 6-month process, partnering with oganizations and individuals representing the diverse communities of Maine, including Wabanaki people, youth, and immigrant families, to inform actionable design directives.
healthcare| generative | remote research | mixed methods
developing personalized support systems for cancer patients and care partners
Design-led research for Diagram, understanding the needs of late-stage lung and prostate cancer patients and care partners as they transition to different medications in order to create a better care support program across the entirety of their cancer journey.
built environment | in-person research | strategy | content
designing an inclusive regional park in san diego
An 11-month research and design process that resulted in a cohesive vision and strategic plan for the Balboa Park Cultural Partnership, which led to a set of strategies and recommendations that make Balboa Park’s Cultural District’s common spaces an inclusive and cohesive experience. As the project lead, Openbox led the project with a team of design partners, as well as the research process. Research included hour-long interviews with 25+ Balboa Park stakeholders, 90-minute interviews with 25 community participants, as well as short intercepts with Park visitors.
government | built environment | research | strategy
BRINGING ENERGY RETROFITTING TO SMALL LANDLORDS
Research on affordable energy retrofits for small landlords to develop a scalable framework for different groups within the City of Boston to begin collaboration, as a Mayor’s Office of New Urban Mechanics summer fellow.
healthcare | generative | remote research
Understanding Patient Experiences with Sickle Cell Disease
Design research and analysis of stories of people living with sickle cell disease. The patient journey was based on a series of one-on-one interviews conducted with patients, caregivers, and providers while contracting at Diagram.
equity design | research | project management | generative
mapping equity in design
An investigation into the state of equity in the design field conducted Spring 2020 as part of an independent study at Parsons, in collaboration with Project Inkblot. Conducted landscape analysis and 1:1 interviews with equity-design practitioners, understanding how and why they begin incorporating equity-centered practices in their design work, as well as where they see the future going.
government | research | design
Building Accountability in a Digital Census
A system of tools created for Census takers and librarians to document and identify concerns in order to drive accountability and action in preparation for the 2020 Census, the first digital census. This project was previously in implementation prior to COVID-19, in partnership with the Digital Equity Lab at the New School.
speculative design| research | design | storytelling
visualizing data-driven climate futures
A 2031 broadcast from the fictional future news source, Global News Network. This newscast imagines what could happen if politicians continually turn to bandaid solutions that prioritize their own re-election over addressing the climate crisis. This project was completed as part of a Speculative Design studio in the Transdisciplinary Design program, and won First Place for the Emerging Designer and People’s Choice award at the Primer 2020 conference.
generative | evaluative | research process
making customer experience self-service
Understanding current ways that customer experience teams design workflows for and action on customer feedback in order to enable self-administration that reflects users’ needs for Medallia.
generative | research | design | content design
onboarding non-technical blockchain users
Designing information architecture and content of IBM Blockchain’s documentation website to support people who are new to Hyperledger Fabric Blockchain in finding the information they need to onboard and troubleshoot a blockchain network.